DEAR DEIDRE: I WAS horrified to see that the care home where my grandmother lives is infested with mice.
I saw them when I went to drop off some shopping for her.
I called the manager, who advised me the residents’ rooms are cleaned once a week and pest control comes twice a week.
He also admitted that they’d had an issue with mice for ten years.
I’m 24. My grandmother is 78 and not in the best of health.
It’s not OK that this is accepted as something they have to live with.
Get in touch with Deidre
Every problem gets a personal reply, usually within 24 hours weekdays.
Send an email to email@example.com
You can also send a private message on the DearDeidreOfficial Facebook page.
I don’t know what I can do about it.
I’m worried if I make a complaint the staff will treat my grandmother badly.
Most read in Dear Deidre
No1 reason why mums & dads disagree and 10 ways you can be perfect parent
My lying husband has been living a secret life with lover for 15 years
I am longing to see ex-girlfriend who dumped me without reason decades ago
I can't decide whether to holiday with pal or visit potential lover in Majorca
DEIDRE SAYS: This is serious neglect.
Don’t be fobbed off by the manager. If the care home place is being funded by the local council, then you should contact them.
MORE FROM DEAR DEIDRE
Alfie is dreaming about his mate’s hot wife Sarah
I can’t decide whether to holiday with pal or visit potential lover in Majorca
If you’re unhappy with their response, then approach the Local Government and Social Care Ombudsman, who may be able to investigate further.
Talk it through first with ageuk.org.uk (0800 678 1602).
Source: Read Full Article